Wednesday, January 10, 2018 -- 1-2 pm EDT
How Great UX Drives Engagement for Patients AND Employees
In this webinar, we'll walk you through real case studies and examples of effective healthcare websites and employee portals to examine the thinking, methodologies, and tactics that drive greater engagement and higher satisfaction. We'll discuss how aligning your mission and desired outcomes with the identity and needs of your users can result not only in return traffic, but also in loyalty to your brand and mission.
More specifically, you'll learn about:
- How to align your users' goals with your own using the "Core Model"
- Taking a mobile first approach to website and portal design
- Modern design solutions to common healthcare website and portal features
- The effectiveness of "task-oriented design"
- The power of creating a "why" driven user experience
Founder & CEO
Manager of Digital Services