HCIC Logo 2020

November 2-4, 2020
Los Angeles, CA

Authentic Voice of the Digital Customer Data Drives Visitor Experience Improvement for Virtua Health

Authentic Voice of the Digital Customer Data Drives Visitor Experience Improvement for Virtua Health

 

RECORDED ON: Friday, Janaury 24, 2020
1-2 pm ET


“Your website is the center of your digital eco-system. Like a brick and mortar location, the experience matters once a customer enters, just as much as the perception they have of you before they walk through the door.” Leland Dieno, Author

The website visitor experience is a critical component to the overall patient experience for your hospital or health system.

Join Virtua Health and the gSight team to hear about how they used visitor feedback and data from gSight, a suite of digital improvement tools developed by Greystone.Net and Klein & Partners to improve their website experience. 

Meet The Speakers!



photo of Drew Diskin

rob klein

Drew Diskin
Director of Marketing Technology
Virtua Health

Rob Klein
Co-Founder gSight
Klein & Partners