How UPMC and Northeast Georgia Health are Creating

How UPMC and Northeast Georgia Health are Creating Connected and Convenient Digital Access for Consumers
RECORDED ON: Thursday, March 24, 2022
1:00 PM ET

Today’s digitally empowered healthcare consumer is faced with countless decisions on their journey to finding care: Who is the best provider for me? Is there a location near me that offers the services I need?  Can I see a provider virtually? With more consumers accessing care through digital channels than ever, how are healthcare organizations thinking beyond the traditional “find-a-provider” directories to build holistic “find care” experiences?

Join us on March 24th to learn what a patient-centered “find care” experience looks like, as well as key strategies healthcare organizations should employ now to transform their provider directories. Attendees will also hear real-world insights from UPMC and Northeast Georgia Health System, who will share their respective strategies for creating simplified, consistent online access experiences that guide consumers to the right care the first time.

Attend this webinar to learn:

  • Which elements are crucial to prioritize when building a comprehensive online “find care” experience
  • What consumers find most valuable in an optimal digital access experience 
  • How two leading healthcare organizations are simplifying the digital patient access journey with a connected “one-stop-shop” approach to care

Meet The Speakers!



scott, katie

scott, katie

Katie Scott
VP of Digital Strategy and Innovation
UPMC Enterprises

Sean Couch
Executive Director, Communications and Consumer Strategy
Northeast Georgia Health System