Resources

 

 

 

2025 Backstage Pass Website

Webinars

Like our conference, these digital marketing webinars and case studies were created to educate leaders in the healthcare industry on emerging Internet technologies and to provide an environment in which healthcare marketers, Web leaders, IT professionals and strategists can learn from the other attendees and presenters.

 

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The Healthcare Internet Conference (HCIC) is proud to collaborate with Bowstring and Touch Point Media to provide exclusive insights from some of the brightest minds among our speakers and attendees.

Stay connected by tuning into the latest broadcasts, where strategic leaders share their perspectives on emerging trends and pressing challenges in the healthcare industry. Together, we’ll delve into groundbreaking innovations and pivotal policy updates shaping the future of healthcare.

Catch the audio-only episodes on Touch Point Media, available on your favorite podcast streaming platforms.

 

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The Latest Hospital Digital Marketing Articles

 GreyMatters is your hospital digital marketing guide, with articles on hospital digital marketing best practices, trends, updates and more.

Are You Leveraging Voice and AI Yet?

No matter how technically advanced your marketing efforts are, there is always room for advancement into newer technologies and platforms. Among the latest and greatest marketing tactics today are voice assistants and artificial intelligence (AI)image of a voice search screen on a smartphone

Even if your organization has begun using one or the other of these, you can refine and enhance your use of them. And if your organization has not yet taken the plunge, well, what are you waiting for?

Customers are getting more used to voice assistants and AI in their homes and their interactions with other industries. They expect healthcare to keep up with their expectations for customer experience elsewhere.

If you’re not already working to optimize your content for voice search, this should become a priority. More searches are done using voice technology and it’s predicted that over half of all searches with be voice searches by 2020. To stand out from your competitors, you should use a single (literal) voice wherever voice applications are used across your website, voice-enabled apps and all campaigns. This can help help boost engagement and improve customer experience.

AI tools are another way to increase engagement in an efficient and cost-effective manner. One of the more common uses of AI is chatbots, but these are certainly not the only tool available.

If your organization is new to voice and/or AI, experts recommend you just dive in and start experimenting. Figure out what works for supporting your marketing goals.

Has your organization started using voice or AI?

Coming Soon!