Focus on Access: Overcoming Buy-in Challenges from the Perspective of a Change Champion

RECORDED ON: Wednesday, September 21, 2022
1:00 PM ET

Improving processes in patient access and taking on new partnerships can result in change resistance from various levels of staff. Bozeman Health is a large non-profit health system serving patient communities in the southwest region of Montana, comprised of nearly 150 physicians and 100 advanced practice clinicians. Following the Bozeman decision-making process, you can discover what considerations for new strategies are necessary for successful change management and learn how to establish pre and post-go live readiness to create a smoother transition for physicians, staff, and patients.

Join us on September 21st as our speakers will show you how:

1. Outsourcing is a great answer to help solve challenges within the organization.

2. To gain a deep understanding of what change readiness looks like when choosing a patient access partnership, from implementation to common concerns from physicians and PSR staff.

3. Insights into strategy development that establishes trust and gains buy-in to ensure a smooth transition.

Meet The Speakers!

Erinne Dyer

Caryl Perdaems

Erinne Dyer
EVP and Chief Growth Officer
Envera Health


Caryl Perdaems
System Director, Primary Care Operations
Bozeman Health