Backstage Pass Webinars
Learn how different approaches to content management can affect both the patient user journey and your team’s efficiency.
As SEO continues to evolve, is your healthcare organization well-positioned to leverage the world’s most valuable lead-generation channel?
Invoca conversation intelligence enables healthcare organizations to create patient-first experiences that drive increased acquisition and deliver faster, smarter, and more personalized access to care.
Hear from Rob Klein, Co-Founder of gSight℠ as he summarizes the latest findings from the gSight national database, which includes over 135,000 survey responses from healthcare website visitors.
Ardent Health’s Corporate Director of Integrated Services, Marketing, will share the results achieved using live chat, chatbots, and AI to improve labor productivity and patient experience.
Despite the operational challenges, community vaccination efforts—if done well—present healthcare organizations with an immense opportunity...
Your healthcare system needs to build trust among consumers and get revenue flowing, and the industry has only gotten tougher and more competitive.
The COVID-19 pandemic has fast-forwarded digital healthcare transformation across the country. However, it has also re-shaped the patient journey and consumer preferences for accessing care.
When the COVID-19 pandemic hit, 88% of businesses encouraged or required their employees to work from home. How is your organization managing the transition to remote work?
Today’s patients and consumers expect a consistently sophisticated experience equal to their experiences outside of healthcare, regardless of how they enter your system.
The contact center is one of the most important access points to the health system.
Successful patient access is a moving goalpost: patient demands evolve alongside industry challenges like the staffing and resource constraints many health systems face today.
Join us to hear the results of the just released 2021 Contact Center survey, sponsored jointly by Greystone.Net and Healthcare Call Center Times.
Join University of Rochester Medical Center and Modea as they delve into their collaborative journey to redefine the digital presence of a complex health system.
An interactive discussion on what leading healthcare marketing organizations are doing to stay relevant in the ever evolving landscape of digital transformation.
Skyrocketing consumer demand for digital self-service continues to impact the evolving patient access journey.
Join a lively panel discussion on how consumer attitudes have changed, what that means for systems, and how that has a direct impact on digital strategy.
Improving processes in patient access and taking on new partnerships can result in change resistance from various levels of staff.
Providers play a pivotal role in accelerating digital patient access from the ground up—starting with your provider data management strategy.
How can healthcare organizations continue to expand their presence across channels to attract, convert, and retain digitally-empowered consumers?
According to Kyruus’ research, 72% of patients had their first-ever virtual care visit during the COVID-19 pandemic.
It has become more apparent than ever how important it is for patients to be able to find clear, quick, and accurate information about local health services in their time of need.
The pandemic has served as a tremendous accelerator for the adoption of digital health and wellness solutions, from telehealth to connected fitness devices.
Search engine optimization (SEO) is not a set-it-and-forget-it thing. Maintaining proper SEO requires regular review and adjustment to keep your website ranking at the top of the pack.
Join Doctor.com for a discussion around how to navigate the new realities we face as health marketers.
As digital marketers, we all like to believe our websites increase and further the goodwill and positive feelings of our brand. But, is that really true?
Marketers at Arkansas Children’s saw the benefit of working with a coordinated team of subject matter experts, both within and outside their organization.
Discover how busy physicians leverage advanced tools for enhanced collaboration, telehealth, and more.
In this masterclass, you’ll hear from functional members of Modea’s delivery teams who are well-versed in architecting EHR-integrated digital assets for large healthcare organizations.
With nearly 60% of consumers turning to the internet on their journey to find care, healthcare organizations need to ensure that they’re staying competitive in the market in order to acquire and retain patients.
Are you measuring your patient acquisition so you can be strategic with your healthcare marketing spend? If you’re not, you need to be.
Investing in a provider data management strategy offers organizations the ability to power enterprise-wide initiatives for patients, providers, and staff leveraging consistent data across those experiences.
As consumers increasingly prefer a digital-first approach to healthcare access and online competition rises, so too does the bar for health systems’ digital strategies.
The official sunsetting of Google’s Universal Analytics is set for July 2023—are you prepared?
Essential, yet confusing. That’s a bad combination in a healthcare environment. Yet, this is how nearly 40% of users described their intranet.
MedChat and Isabel Healthcare share their experience using Evidence-Based Scheduling and Virtual Triage to engage patients seeking care.
Join Greystone.Net and Klein & Partners as they discuss the results from the 5th Annual Healthcare Digital Marketing Report.
DXP, Content as a Service, Low-code — how can you tell if your healthcare organization’s CMS is the right fit?
The sheer amount of data available in Google Analytics and the pace of change within the platform can be overwhelming, but you can learn to master the platform and take a data-driven approach to healthcare marketing.
Join us for an exclusive webinar that showcases Children’s Wisconsin’s (CW) newly launched mobile app and learn what went into the design and build.
The healthcare consumer looks much different than it did even a decade ago. New customer acquisition and retention requires a comprehensive understanding of what drives healthcare purchasing decisions.
Join us for an exclusive webinar that showcases Ballad Health’s newly launched, all-in-one mobile app.
HCIC 24 Conference
HCIC is the premier conference where executive and senior marketing, digital health and patient experience leaders come to focus on the business and transformation of healthcare.